This policy provides the Grievance Policy for ICM Cares patients.
This Grievance Policy is essential for ensuring that patients have a clear, accessible process to address concerns, promoting trust and transparency in care. It also helps the clinic identify areas for improvement, enhancing overall service quality and patient satisfaction.
Note: ICM Cares Clinic will never share, trade, or otherwise sell your personal information such as Phone numbers and SMS consent to third parties under any circumstances.